Elderly care services 5 nursing homes in East China 2020-12 18

Smart care construction project for a senior care service chain institution

Under the premise of strictly respecting the privacy of the elderly, through fall detection, long-term stay analysis and nighttime no-light care, the efficiency of night duty is improved and family members are supported for authorized remote visits.

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Project Overview

Project basic information

Project customersA chain of elderly care services
Project location5 nursing homes in East China
Project scale5 institutions / 480 beds / 260 points
Project duration50 days
Delivery time2020-12
ClassificationElderly care services

project site

Real scene of project site

Project background

The client operates 5 nursing homes with a total of 480 beds in East China. The ratio of nursing staff is tight. Especially at night. The organization hopes to increase response speed while preventing the elderly from feeling uncomfortable as being "being monitored".

Determination of privacy boundaries

RegionDisposal Principles
Inside the bathroomNo installation, change the door detention detection
The inside of the roomThe written consent of the elderly and their families must be obtained and can be removed at any time
Corridors and activity areasFull coverage, serving as the main safety barrier
Family remote screenOnly open to the public area and my relatives, can be blocked

Actual caring effect

The system triggered fall alarms more than 60 times within one year after it went online, and the average nursing staff arrived at the scene within 30 seconds; The pressure of night patrols is reduced by about 60%, allowing nursing staff to devote their energy to tasks that require more manual care.

Project difficulties

Issues that need to be addressed during project advancement

Insufficient nursing manpower makes it difficult to carry out frequent inspections at night

Night duty staff are responsible for more than 40 beds per person

Falls are common and discovery is delayed

Bathrooms and corridors are the most accident-prone places

Family members want to see the status of the elderly

But institutions must protect the privacy of the elderly

The elderly are resistant to being "stared at"

Be extra cautious in equipment selection and installation location

solution

Technical and construction measures taken to address the above difficulties

Public areas and corridors are fully covered, and installation in rooms can only be done with consent

and can be dismantled at any time.

No cameras will be installed inside the bathroom

Change to timeout detection at the door for indirect protection

Use infrared/starlight level equipment at night

imaging without turning on the lights does not affect the elderly’s rest

Family App authorizes remote visitation

Opens the public activity area and the screen of my relatives, and turns on privacy blocking

Project results

Actual operating data after the system goes online

30 seconds
Fall alarm to nursing station response
60%
Reduced manpower for night patrols
100%
Family visitation requests can be responded to
0
Privacy related complaints

Main equipment list

This project mainly uses equipment (XLD is mainly self-developed)

  • Starlight Network Hemisphere186 stations, corridors and activity areas
  • Fall Detection Cameras74, inside room (with consent)
  • One-touch call terminal480 pcs, bedside and corridor
  • Nursing station splicing screen5 sets, 2×2 splicing
  • Family visitation app authorizationUnified platform for 5 institutions