Smart care construction project for a senior care service chain institution
Under the premise of strictly respecting the privacy of the elderly, through fall detection, long-term stay analysis and nighttime no-light care, the efficiency of night duty is improved and family members are supported for authorized remote visits.
Project Overview
Project basic information
project site
Real scene of project site
Project background
The client operates 5 nursing homes with a total of 480 beds in East China. The ratio of nursing staff is tight. Especially at night. The organization hopes to increase response speed while preventing the elderly from feeling uncomfortable as being "being monitored".
Determination of privacy boundaries
| Region | Disposal Principles |
|---|---|
| Inside the bathroom | No installation, change the door detention detection |
| The inside of the room | The written consent of the elderly and their families must be obtained and can be removed at any time |
| Corridors and activity areas | Full coverage, serving as the main safety barrier |
| Family remote screen | Only open to the public area and my relatives, can be blocked |
Actual caring effect
The system triggered fall alarms more than 60 times within one year after it went online, and the average nursing staff arrived at the scene within 30 seconds; The pressure of night patrols is reduced by about 60%, allowing nursing staff to devote their energy to tasks that require more manual care.
Project difficulties
Issues that need to be addressed during project advancement
Insufficient nursing manpower makes it difficult to carry out frequent inspections at night
Night duty staff are responsible for more than 40 beds per person
Falls are common and discovery is delayed
Bathrooms and corridors are the most accident-prone places
Family members want to see the status of the elderly
But institutions must protect the privacy of the elderly
The elderly are resistant to being "stared at"
Be extra cautious in equipment selection and installation location
solution
Technical and construction measures taken to address the above difficulties
Public areas and corridors are fully covered, and installation in rooms can only be done with consent
and can be dismantled at any time.
No cameras will be installed inside the bathroom
Change to timeout detection at the door for indirect protection
Use infrared/starlight level equipment at night
imaging without turning on the lights does not affect the elderly’s rest
Family App authorizes remote visitation
Opens the public activity area and the screen of my relatives, and turns on privacy blocking
Project results
Actual operating data after the system goes online
Main equipment list
This project mainly uses equipment (XLD is mainly self-developed)
- Starlight Network Hemisphere — 186 stations, corridors and activity areas
- Fall Detection Cameras — 74, inside room (with consent)
- One-touch call terminal — 480 pcs, bedside and corridor
- Nursing station splicing screen — 5 sets, 2×2 splicing
- Family visitation app authorization — Unified platform for 5 institutions
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